Within Canada:

We offer free shipping within Canada for orders above $49. Orders below the $49 cutoff are subject to carrier-calculated shipping rates based on the weight and destination. Shipping cutoff is calculated from your subtotal - after discounts and before taxes. 

Carrier options include Canada Post and UPS. 

*Please allow 1-2 business day to process before shipping. Up to 7 business days during launches and sales.

*All shipping times are estimates, and not guarantees.

Local Pickup:

We offer FREE LOCAL PICK UP at our Office/Outlet in Vancouver at 1668 W 2nd Ave. If you'd like to pickup an order, select 'Pickup in store' as the delivery option at checkout. Orders are usually ready within 2-3 business days.  You will receive an email when your order is ready for pick up.

Pickup hours are 10-4 Monday - Friday. Closed on weekends and public holidays.

*If you'd like to pickup on another day, or from another location, please email us at help@parade.ca

United States: 

We offer free shipping to the United States for orders over $49. Orders underneath the $49 cutoff are subject to a $5 flat rate shipping fee. Shipping cutoff is calculated from your subtotal - after discounts and before taxes. 

*Please allow 1-2 business day to process before shipping. Up to 7 business days during launches and sales.

International: 

We offer international shipping at a weight-based rate. The shipping rate will be calculated at checkout. 

International orders may be subject to duty or customs fees. Parade is not responsible for fees associated with international shipments. All owing duties or customs must be paid by the parcel recipient.

Please email help@parade.ca if you would like to edit or cancel an order and we will try our best to catch it prior to shipping.
 
FOR SALE EVENTS we are unable to edit orders once placed. If you need to change any order details, we will cancel the order on your behalf so you can place a new order with updated info and/or styles.

Inventory Discrepancies

If for any reason, your selected merchandise is out of stock, we will inform you immediately via email. You will not be charged for any item that is out of stock, and we will remove and refund the item from your order.

If you have any questions regarding your order, please email us at help@parade.ca, and we will be happy to help you.

Local Pickup:

We offer FREE LOCAL PICK UP at our Office/Outlet in Vancouver at 1668 W 2nd Ave. If you'd like to pickup an order, select 'Pickup in store' as the delivery option at checkout. Orders are usually ready within 2-3 business days.  You will receive an email when your order is ready for pick up.

Pickup hours are 10-4 Monday - Friday. Closed on weekends and public holidays.

*If you'd like to pickup on another day, or from another location, please email us at help@parade.ca