Happy Holidays! Our warehouse will be closed periodically between Christmas and New Year.
Please allow for longer processing times on orders placed between December 24th and January 5th, as our team takes some time to recharge. Thank you!
Shipping & Delivery
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FOR BOXING DAY (Dec 26 - Dec 29) - please allow up to 7 business days for your order to ship due to high volumes and holiday closures.
Once your order is placed, we aim to process it within 24-72 hours. These times may be longer than usual during launches or sale periods, up to 7-10 business days depending on volume.
Please expect between 7-14 business days for standard shipping within North America, 8-21 business days for International destinations.
All shipping times are estimates, and not guarantees. All orders are placed & processed via a secure payment gateway. -
Within Canada:
We offer free shipping with Canada Post within Canada for orders above $79. Orders below the $79 cutoff are subject to carrier-calculated shipping rates based on the weight and destination. Shipping cutoff is calculated from your subtotal - after discounts and before taxes.
*Please allow 1-2 business day to process before shipping. Up to 7 business days during launches and sales.
*All shipping times are estimates, and not guarantees.
Local Pickup:We offer FREE LOCAL PICK UP at our Office/Outlet in Vancouver at 1668 W 2nd Ave. If you'd like to pickup an order, select 'Pickup in store' as the delivery option at checkout. Orders are usually ready within 2-3 business days. You will receive an email when your order is ready for pick up.
Pickup hours are 10-4 Monday - Friday. Closed on weekends and public holidays.
*If you'd like to pickup on another day, or from another location, please email us at help@parade.ca
United States:* For US shipping options, please shop our Parade US store
International:We offer international shipping at a weight-based rate. The shipping rate will be calculated at checkout.
International orders may be subject to duty or customs fees. Parade is not responsible for fees associated with international shipments. All owing duties or customs must be paid by the parcel recipient.
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Shipping options include Canada Post, Purolator, Canpar, Fedex, and UPS.
Orders with Free Shipping will ship with Canada Post.
All orders ship from Vancouver, BC, and delivery times vary based on location.
General delivery time estimates excluding processing:
Western Canada 1-4 business days
Central Canada 3-6 business days
Eastern Canada 6-10 business days*Please allow 1-2 business day to process before shipping. Up to 7 business days during launches and sales.
*All shipping times are estimates, and not guarantees.
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Local Pickup:
We offer FREE LOCAL PICK UP at our Office/Outlet in Vancouver at 1668 W 2nd Ave. If you'd like to pickup an order, select 'Pickup in store' as the delivery option at checkout.
* You will receive an email when your order is ready for pick up. Orders are usually ready within 2-3 business days.Pickup hours are 10-4 Monday - Friday. Closed on weekends and public holidays.
*If you'd like to pickup on another day, or from another location, please email us at help@parade.ca -
Please email help@parade.ca if you would like to edit or cancel an order and we will try our best to catch it prior to shipping.
FOR SALE EVENTS we are unable to edit orders once placed. If you need to change any order details, we will cancel the order on your behalf so you can place a new order with updated info and/or styles.Inventory Discrepancies
If for any reason, your selected merchandise is out of stock, we will inform you immediately via email. You will not be charged for any item that is out of stock, and we will remove and refund the item from your order.
If you have any questions regarding your order, please email us at help@parade.ca, and we will be happy to help you. -
All orders are shipped from Vancouver, B.C.
Holiday Shipping
Please allow 2-3 business days for your order to be processed and shipped and calculate this into your shipping time. Orders are shipped from Vancouver, BC.
We are currently offering FREE standard shipping on orders over $79.
Express and Priority shipping with 2-4 DAY DELIVERY (business days) to most urban centres are available at weight based rates for addresses within Canada.
*Please allow 2 business days to process before shipping and calculate into your shipping time.
Dates are between major urban centers and are dependent on origin and destination. Some restrictions apply.