|How long does it take to process and ship an order?|
Once your order is placed, we aim to process it within 24-72 hours. These times may be longer than usual during launches or sale periods, up to 7-10 business days depending on volume. Please expect between 7-14 business days for standard shipping within North America, 8-21 business days for International destinations. All shipping times are estimates, and not guarantees.
All orders are placed & processed via a secure payment gateway.
|Where will my order be sent from?|
|Orders are shipped via Canada Post, UPS, or USPS from Richmond, BC.|
|What shipping options do you offer?|
We offer free shipping within Canada for orders above $79. Orders underneath the $79 cutoff are subject to a $10 flat rate shipping fee. Shipping cutoff is calculated from your subtotal - after discounts and before taxes.
Express shipping with 2-3 DAY DELIVERY (business days) is available at a rate of $25 for all destinations in Canada.
*Please allow 1-2 business day to process before shipping.
We offer free shipping to the United States for orders over $49. Orders underneath the $49 cutoff are subject to a $5 flat rate shipping fee. Shipping cutoff is calculated from your subtotal - after discounts and before taxes.
Express shipping with 2-4 DAY DELIVERY (business days) is available at a rate of $25 for all destinations in the USA.
*Please allow 1-2 business day to process before shipping.
We offer international shipping at a weight-based rate. The shipping rate will be calculated at checkout.
International orders may be subject to duty or customs fees. Parade is not responsible for fees associated with international shipments. All owing duties or customs must be paid by the parcel recipient.
About our Products + Textiles:
GOTS stands for Global Organic Textile Standard. It is a globally recognized standard for the processing and production of textiles made from organic fibers. This certification ensures that our products meet strict environmental and social criteria at every stage of production, from the harvesting of the raw materials to the labeling of the final product. By choosing GOTS-certified products, you can trust that you are purchasing a product that not only meets the highest standards for organic materials but also promotes ethical and sustainable practices.
We take pride in our commitment to providing GOTS-certified products, which are produced under rigorous standards that help protect the environment, the workers who produce them, and ultimately, you and your little ones.
At Parade, we are committed to using sustainable and eco-friendly practices in all aspects of our production process. That's why we use only GOTS certified, low impact dyes on our clothing. Low-impact dyes are dyes with a higher than average absorption rate (70%-80%, depending on the color). This means less water is required in the rinse process and less dye runs off in the water; therefore, the dyes have a lower impact on the environment. Unlike traditional dyes, low-impact dyes do not contain heavy metals (like chrome, copper, and zinc), nor do they require toxic chemical mordants to fix them to the fiber. Our low-impact dyes are not only better for the environment, but they also create beautiful, rich colors that will last for years to come.
Eco-friendly dyes are just as long lasting as the harmful dyes used on conventional products. However, they will fade if powerful detergents or bleaching agents are used.
Because there are no chemical color fixatives used in our clothing, please do not mix dark colors with light ones for the first few washes. For the first wash, if you add ¼ cup of vinegar to the final rinse, this will help to set the color and resist fading or bleeding.
Organic cotton is much stronger because it is not exposed to the weakening, harsh chemicals that commercially grown cotton is, therefore organic cotton will last many years, and can be handed down to many babies to come!
That being said, organic cotton is a natural fiber and still prone to break down from external forces. Knees and elbows are not reinforced, and will wear when in repeated contact with rough surfaces - for example, during the crawling stage. Interlock cotton may wear in the knees if baby is crawling on hard surfaces. During this time it is recommended to use kneepads or legwarmers or something similar over the knees to protect your cotton garments.
|Print and Size Variations|
At Parade, we take pride in the fact that all of our clothing is hand-sewn and printed. This means that each piece is unique and may have slight variations in sizing or prints. But we believe these variations are part of what makes our clothes so special!
Please allow for up to 5% variation in sizing due to the nature of cutting and sewing clothing by hand. We understand that finding the right fit is important, so we provide detailed size charts for each of our products to help you choose the right size. Keep in mind that all cotton fabrics will shrink, and organic cotton will shrink slightly more than processed cotton because it's not chemically treated. Shrinkage is worse for the lengths of the garments and is less noticeable in width. However, we've taken this into account in our designs, so our garments may look larger than non-organic garments before you wash them.
Sizing + Care:
|I’m unsure of what size I should order.|
To ensure that you get the best fit possible, please make sure to consult our size chart before placing your order. We're sorry, but we cannot accept returns for washed or worn garments due to sizing issues. If you're unsure about which size to choose, we always recommend sizing up as babies come in all shapes and sizes, and age is just a guide.
North American Women's Sizing:
S: sizes 4-6, Pant Size 27-29
M: sizes 8-10, Pant Size 30-32
L: sizes 12-14, Pant Size 33-36
XL: size 16-18, Pant Size 36-40
|How should I wash my garments?|
At Parade, we believe in creating clothing that is not only beautiful but also sustainable and long-lasting. To ensure that your garments stay looking their best, we recommend following these care instructions:
By following these simple care instructions, you can help ensure that your Parade garments look great and are hand-me-down worthy.
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